Refund Policy
Last updated: 2 October 2026
Payments are processed by Paddle.com, our online reseller and Merchant of Record. To request a refund, use the link in your Paddle receipt email, or write to contact@courtduo.app and we will help.
- New subscription (Duo or Coach plan): full refund if requested within 14 days of your first payment.
- Renewals: monthly renewals are not refunded. You can cancel at any time to stop the next renewal, and you keep your plan until the end of the paid month.
- Match pack: full refund within 14 days of purchase if no match from the pack has been used.
- Something not working: if a paid feature does not work and we cannot fix it, contact us and we will refund the affected period.
This policy does not affect your statutory rights as a consumer.