Refund Policy

Last updated: 2 October 2026

Payments are processed by Paddle.com, our online reseller and Merchant of Record. To request a refund, use the link in your Paddle receipt email, or write to contact@courtduo.app and we will help.

  • New subscription (Duo or Coach plan): full refund if requested within 14 days of your first payment.
  • Renewals: monthly renewals are not refunded. You can cancel at any time to stop the next renewal, and you keep your plan until the end of the paid month.
  • Match pack: full refund within 14 days of purchase if no match from the pack has been used.
  • Something not working: if a paid feature does not work and we cannot fix it, contact us and we will refund the affected period.

This policy does not affect your statutory rights as a consumer.